Refund policy

Return & Exchange Policy

We offer same-day exchanges only if you're not satisfied with your order.

Items must be unused, in original packaging, with tags.

Contact us at desireoutfits.pk@gmail.com to start your exchange. Items sent without approval won’t be accepted.

Damaged or incorrect items? Email us right away so we can make it right.

Note:

  • No exchanges on sale items, gift cards, or custom/personal care products.

  • Exchange from Mediacom Plaza, Kohinoor City, Faisalabad

  • Exchange processed in 3–5 business days

  • Call us at +92 325 626170